Grubhub for Drivers
Watch this video to learn tips & tricks.
Order related questions
I need to reassign an order I’ve accepted. What can I do?
I’ve accepted an order that is already late. What can I do?
How do I reject an order?
If an order expires, will it count as a reject?
I’m going to be late for an order. What can I do?
Diner related questions
The diner has an issue with the order. What can I do?
The diner is not answering my call. What can I do?
Restaurant related questions
Where should I park when I arrive at the restaurant?
Someone else picked up my order at the restaurant. What can I do?
Common on the road questions
What should I do if there’s an emergency (e.g., I got into an accident)?
I received an offer in a neighborhood that I believe is unsafe. What do I do?
What should I bring with me on deliveries?
What should I do if I experience an unsafe or threatening incident while performing a delivery?
Questions specific to New York State
Will I be offered orders containing alcohol?