Order related questions
- What is the Auto-Accept feature? (Select markets only)
- My order was reassigned, what happened?
- If an order is cancelled, do I still get paid?
- What is a Virtual Restaurant (VR)?
- If I don’t accept or reject an order, what happens?
- How do I reject an order?
- I need to reassign an order I’ve accepted. What can I do?
- I’ve accepted an order that is already late. What can I do?
- I’m going to be late delivering an order. What can I do?
- What if I am unable to mark Arrived or Delivered?
- Why am I getting an offer from two different restaurants at the same time?
- In what order should I pick up and deliver items when they come from different restaurants?
- My offer contains multiple restaurants, can I accept one order and not the other?
- Will rejecting a multi-restaurant offer impact my acceptance rate?