Completing Deliveries

Tips & Tricks from experienced drivers

• Completing deliveries: driver to driver tips & tricks
• Using proper equipment: driver to driver tips & tricks
• Providing good customer service: driver to driver tips & tricks
• Packaging orders: driver to driver tips & tricks for good customer service

Common on the road questions

• What should I do once I'm ready to hit the road for the day?
• What should I bring with me on deliveries?
• What are the different stages of a delivery?
• What's a hot spot?
• What should I do if there’s an emergency (For example: I got into an accident)?
• I received an offer in a neighborhood that I believe is unsafe. What do I do?

See all 7 articles

Order related questions

• If I don’t accept or reject an order, what happens?
• How do I reject an order?
• I need to reassign an order I’ve accepted. What can I do?
• I’ve accepted an order that is already late. What can I do?
• I’m going to be late delivering an order. What can I do?

Diner related questions

• The diner has an issue with the order. What can I do?
• The diner is not answering my call. What can I do?
• I received a call or text from an unknown number when making a delivery. Was this from Grubhub?
• I went to text the Diner and it sent to the last person I delivered to - what’s wrong?

Restaurant related questions

• Where should I park when I arrive at the restaurant?
• Someone else picked up my order at the restaurant. What can I do?

Delivering Alcohol

• Will I be offered orders containing alcohol?