Completing Deliveries

Order related questions

• If I don’t accept or reject an order, what happens?
• How do I reject an order?
• I need to reassign an order I’ve accepted. What can I do?
• I’ve accepted an order that is already late. What can I do?
• I’m going to be late delivering an order. What can I do?
• Why am I getting an offer from two different restaurants at the same time?

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Diner related questions

• The diner has an issue with the order. What can I do?
• The diner is not answering my call. What can I do?
• I received a call or text from an unknown number when making a delivery. Was this from Grubhub?
• I went to text the Diner and it sent to the last person I delivered to - what’s wrong?

Restaurant related questions

• Where should I park when I arrive at the restaurant?
• Someone else picked up my order at the restaurant. What can I do?

Delivering Alcohol

• Will I be offered orders containing alcohol?