Completing Deliveries
Order related questions
- In-App Navigation Driver FAQs
- What is the Auto-Accept feature? (Select markets only)
- My order was reassigned, what happened?
- If an order is canceled, do I still get paid?
- Why is it important to mark my checkpoints correctly?
- Completing WannaEat deliveries
Restaurant related questions
- Best practices to boost merchant ratings
- Pickup Verification FAQ
- Tips for transporting coffee, drinks, and beverages
- What is the potential parking on the delivery map?
- Where should I park when I arrive at the restaurant?
- What do I do if the restaurant is closed?
Diner related questions
- What are delivery codes?
- What should I expect when delivering to an office?
- The diner has an issue with the order. What can I do?
- The diner is not answering my call. What can I do?
- What should I do if the diner is not available?
- What should I do if I receive a threatening or inappropriate message from a diner?
Missions
Orders containing alcohol
- Will I receive orders containing alcohol?
- Picking up orders with alcohol
- Dropping off orders with alcohol
- How do I verify the customer’s age at drop off?
- What if a diner doesn't have valid ID or appears intoxicated?
- Returning alcohol to the restaurant or store