Dropping off orders with alcohol

Verify the customer’s age at drop off.

Orders containing alcohol can only be delivered to customers who are 21+ and/or not intoxicated. You must verify the customer’s age using the Grubhub for Drivers app before handing over the alcohol.

It’s easy, here’s how:

1. Request to see a state issued photo ID like a driver’s license or ID card. Confirm that the ID matches what the diner verbally confirmed and that the diner is 21+.
2. Check the expiration date on the ID and confirm the customer you’re delivering to matches the photo.
3. Use the app to scan the backside of the customer’s ID to complete the verification process.
   
      

Check for Intoxication

Do not deliver alcohol if the diner is visibly intoxicated with any substance (for example, alcohol or cannabis) based on factors you can see, smell, and/or hear.

Here are some signs to help you determine if a person is intoxicated:

1. Clumsiness, staggering, unsteady gait
2. Poor coordination, slowed reflexes, diminished reaction times
3. Bloodshot eyes, impaired tracking ability
4. Slurred speech, incoherent speech patterns
5. Odor of alcohol on breath
6. Poor judgment, risky behavior
7. Decreased reasoning ability, forgetfulness
8. Exaggerated emotion, excitement, belligerent attitude
9. Disheveled clothing, poor personal grooming
10. Flushed complexion, sweating