Tips & Best Practices

Safety

• What should I do if there’s an emergency (For example: I got into an accident)?
• I received an offer in a neighborhood that I believe is unsafe. What do I do?
• What should I do if I experience an unsafe or threatening incident while performing a delivery?
• How to report discrimination in the app

Tips from experienced drivers

• Completing deliveries: driver to driver tips & tricks
• Using proper equipment: driver to driver tips & tricks
• Providing good customer service: driver to driver tips & tricks
• Packaging orders: driver to driver tips & tricks for good customer service

Common on the road questions

• Am I expected to carry cash with me to complete a delivery?
• What should I do once I'm ready to hit the road for the day?
• What should I bring with me on deliveries?
• What are the different stages of a delivery?
• What's a hot spot?
• I got a parking ticket, what do I do?