At times, you may get orders containing alcoholic beverages.
The following information is intended to help you lawfully deliver alcohol. Please note that you could be held liable if you deliver alcohol to a minor or someone who is visibly intoxicated, so it’s important that you follow this process fully to protect yourself and the diner. You MUST ID the diner before handing them the alcohol.
- Try to maintain a safe distance from the diner when checking their ID.
- Wear your personal protective equipment whenever interacting with diner.
- Delivering alcohol to minors is a serious crime that may result in termination of your relationship with Grubhub and criminal penalties. Law enforcement is actively enforcing laws prohibiting delivery to minors.
Current Grubhub Alcohol Delivery Markets
Currently, Grubhub only permits alcohol delivery in the below markets. You are not authorized to deliver orders containing alcohol outside of these markets. Within authorized markets, there are market-specific requirements that apply to you, summarized below:
Cook County, IL
- You must be 21 years of age or older to deliver alcohol in Cook County, IL.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
Florida
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
New York State
- In order to accept a delivery containing alcohol, you must have a copy of the required Fleet Trucking Permit in your vehicle. If you do not have your own permit, you may download and print a copy here.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
- Note: an IDNYC is NOT an acceptable form of identification in the state of New York.
California
- Any mixed drinks or other alcoholic beverages that are not in a manufacturer sealed container must be kept in the vehicle's trunk.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
Washington D.C.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
Restaurant Pickup
For all alcohol-related deliveries, you will see text on your offer screen that reads, "Order contains alcohol." You must present a valid driver's license to pick up the order containing alcohol.
Delivery and Validation
Remember, alcohol can only be delivered to diners who are 21+ and not intoxicated. When you arrive at the diner's location, please make sure these requirements are met. Orders with alcohol are not eligible for contact free delivery as you MUST verify the diner's age by reviewing the diner's valid ID. Forms of a valid I.D. include a state-issued driver's license or I.D., a passport document, or an identification card issued by the Armed Forces of the United States. Check the expiration date of the I.D. and make sure the photo looks like the diner you are delivering to. If you can not get a hold of the diner, you MUST remove the alcohol from the order and return it to the restaurant.
The instructions in the Grubhub for Drivers app will help you proceed with the I.D. verification (a step-by-step in app walk through can be found at the bottom of this page). In order to help drivers maintain a safe distance when verifying the driver’s age during delivery, you may be prompted in the app to scan a barcode on the back of the diner’s I.D.
Remember, while delivering Grubhub orders, it is required that you wear a mask or face covering that meets CDC guidelines and properly covers your mouth and nose to help stop the spread of COVID-19. You can order PPE, including masks, from our online shop every 30 days or you can create a homemade cloth face-covering following these CDC instructions.
Make sure an ID is not invalid or fake:
- Check the expiration date. Do not accept an ID that is expired.
- Compare the diner at the door to the photo in the ID. Examine facial features: are the height, eye shape, ear and nose shape or placement similar? Ignore weight, hair and makeup as these may change.
- Feel the edges of the ID – a legitimate ID will have smooth, uniform edges. A fake ID may have rougher edges and perhaps may be coming apart.
- Look for glue lines or bumpy or uneven surfaces. A real ID’s surface should be consistent.
Check for Intoxication
Do not deliver alcohol if the diner is visibly intoxicated or drunk based on factors you can see, smell, and/or hear. Here are some signs to help you determine if a person is intoxicated:
- Clumsiness, staggering, unsteady gait
- Poor coordination, slowed reflexes, diminished reaction times
- Bloodshot eyes, impaired tracking ability
- Slurred speech, incoherent speech patterns
- Odor of alcohol on breath
- Poor judgment, risky behavior
- Decreased reasoning ability, forgetfulness
- Exaggerated emotion, excitement, belligerent attitude
- Disheveled clothing, poor personal grooming
- Flushed complexion, sweating
Restricted Locations
Do NOT, under any circumstances, deliver alcohol to the following locations:
- Public or private school (K-12) (e.g. an elementary school);
- College campus (e.g. a frat house);
- Prison, reformatory, veterans’ home, or state capitol grounds;
- Locker or similar package storage service (e.g. a storage facility); or
- Business that sells alcohol (e.g. liquor store).
Use Your Judgement
Lastly, use your judgment. If you have any doubts about the ID, the diner, or encounter a situation in which it does not seem reasonable to deliver alcohol (e.g. there is a party with minors present), do not complete delivery and follow the below instructions for requirements not met.
Requirements not met
If you are not able to confirm the diner's age, you believe that the diner is intoxicated, or know that the diner is under 21:
- Leave all non-alcoholic order items with the diner
- Return the alcohol to the restaurant
- Mark the order as Delivered
It is a serious crime to deliver alcohol to minors. Law enforcement frequently monitors alcohol deliveries to catch unlawful behavior. If you are caught delivering alcohol to a minor, Grubhub will terminate your contract.
It is crucial to keep yourself and diners safe, so please be aware and comply with the law for all matters regarding alcohol delivery.
What Can I Expect in the App?
The Grubhub for Drivers app has very detailed instructions of what to do in a variety of situations as you attempt to make a delivery. Follow the onscreen instructions as you progress with your delivery. Below are a few overviews of what you'll experience when attempting to complete a delivery that contains alcohol.
Accepting the offer
If an order contains alcohol, you will see a note when you receive the offer that states the Order contains alcohol. You may then accept or reject the offer as you see fit.
Confirming the diner’s age before completing the delivery
When you arrive at the diner, you will be prompted to confirm that the diner is 21+. Ask the diner to hold out their government issued ID and follow the instructions in the app. Make sure that the diner is the individual in the photo.
Acceptable forms of ID include:
- A valid driver's license issued by federal, state, county, or municipal government;
- A valid passport; or
- A U.S. military identification that contains name, date of birth, description, and a picture of the person
- Note: an IDNYC is NOT an acceptable form of identification in the state of New York
Completing the delivery
If you're able to confirm that the diner is 21+ and not intoxicated
- Complete the delivery and tap delivered
If the diner is under 21 or intoxicated
- Politely explain that you can only deliver the food to the diner
- Return the alcohol back to the restaurant before tapping delivered
If the diner doesn't show up in person to pick up their order
- Remove the alcohol from the order and leave the food for the diner.
- Return the alcohol to the restaurant before tapping delivered
New York Delivery Partners
To print the Fleet Trucking Permit for New York State download the below PDF:
Permit_Certificate_SLA_6_20200121_142305 (4).pdf
300 KB Download
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