At times, you may get orders containing alcoholic beverages.
The following information is intended to help you lawfully deliver alcohol. Please note that you could be held liable if you deliver alcohol to a minor or someone who is visibly intoxicated, so it’s important that you follow this process fully to protect yourself and the diner.
- Try to maintain a safe distance from the diner when checking their ID.
- Wear your personal protective equipment whenever interacting with diner.
- Delivering alcohol to minors is a serious crime that may result in termination of your relationship with Grubhub and criminal penalties. Law enforcement is actively enforcing laws prohibiting delivery to minors.
Current Grubhub Alcohol Delivery Markets
Currently, Grubhub only permits alcohol delivery in the below markets. You are not authorized to deliver orders containing alcohol outside of these markets. Within authorized markets, there are market-specific requirements that apply to you, summarized below:
Cook County, IL
- You must be 21 years of age or older to deliver alcohol in Cook County, IL.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
Florida
- You must be 18 years of age or older to deliver alcohol in the State of Florida.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
New York State
- In order to accept a delivery containing alcohol, you must have a copy of the required Fleet Trucking Permit in your vehicle. If you do not have your own permit, you may download and print a copy (see bottom of the page).
- Alcohol must be delivered in connection with a food order in the ratio of no more than two individual servings per entree.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
State of California
- You must be 18 years of age or older to deliver alcohol in the State of California.
- Any mixed drinks or other alcoholic beverages that are not in a manufacturer sealed container must be kept in the vehicle's trunk.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
- You must be 18 years of age or older to deliver alcohol in Washington D.C.
- Alcohol must be delivered in connection with a food order in the ratio of no more than two individual servings per entree.
- If you have doubts about the diner’s age or believe the diner is intoxicated, leave all non-alcoholic order items with the diner and return alcohol to the restaurant.
- It is important to keep yourself and the diner safe—your account will be suspended if you deliver alcohol to a minor or someone who is visibly intoxicated.
- Mark the order as Delivered and then return the alcohol to the restaurant.
Restaurant Pickup
For all alcohol-related deliveries, you will see text on your offer screen that reads, "Order contains alcohol." You must present a valid driver's license to pick up the order containing alcohol.
Delivery and Validation
Remember, alcohol can only be delivered to diners who are 21+ and not intoxicated. When you arrive at the diner's location, please make sure these requirements are met. You must verify the diner's age by requesting to see the diner's valid identification. Forms of a valid I.D. include a state-issued driver's license or I.D., a passport document, or an identification card issued by the Armed Forces of the United States. Check the expiration date of the I.D. and make sure the photo looks like the diner you are delivering to.
Try to maintain a safe distance and always wear your personal protective equipment when interacting with the diner.
Review this CDC tutorial on how to make a homemade cloth face covering.
- Read this page for more information on how to obtain your free PPE from Grubhub.
Tips to make sure an ID is not invalid or fake:
- Check the expiration date. Do not accept an ID that is expired.
- Compare the diner at the door to the photo in the ID. Examine facial features: are the height, eye shape, ear and nose shape or placement similar? Ignore weight, hair and makeup as these may change.
- Feel the edges of the ID – a legitimate ID will have smooth, uniform edges. A fake ID may have rougher edges and perhaps may be coming apart.
- Look for glue lines or bumpy or uneven surfaces. A real ID’s surface should be consistent.
Check for Intoxication
- Clumsiness, staggering, unsteady gait
- Poor coordination, slowed reflexes, diminished reaction times
- Bloodshot eyes, impaired tracking ability
- Slurred speech, incoherent speech patterns
- Odor of alcohol on breath
- Poor judgment, risky behavior
- Decreased reasoning ability, forgetfulness
- Exaggerated emotion, excitement, belligerent attitude
- Disheveled clothing, poor personal grooming
- Flushed complexion, sweating
Restricted Locations
- Public or private school (K-12) (e.g. an elementary school);
- College campus (e.g. a frat house);
- Prison, reformatory, veterans’ home, or state capitol grounds;
- Locker or similar package storage service (e.g. a storage facility); or
- Business that sells alcohol (e.g. liquor store).
Use Your Judgement
Lastly, use your judgment. If you have any doubts about the ID, the diner, or encounter a situation in which it does not seem reasonable to deliver alcohol (e.g. there is a party with minors present), do not complete delivery and follow the below instructions for requirements not met.
Requirements not met
If you are not able to confirm the diner's age, you believe that the diner is intoxicated or the diner is under 21:
- Leave all non-alcoholic order items with the diner
- Mark the order as Delivered
- Return the alcohol to the restaurant
It is a serious crime to deliver alcohol to minors. Law enforcement frequently monitors alcohol deliveries to catch unlawful behavior. If you are caught delivering alcohol to a minor, Grubhub will terminate your contract.
It is crucial to keep yourself and diners safe, so please be aware and comply with the law for all matters regarding alcohol delivery.
What Can I Expect in the App?
Accept the offer
If an order contains alcohol, you will see a note when you receive the offer that states the Order contains alcohol.
Confirm the diner’s age
When you arrive at the diner, you will be prompted to confirm that the diner is 21+.
To verify that the driver is 21+ you’ll want to check that the:
- ID is valid
- Diner is the individual in the photo, and
- Diner is 21+, by checking his/her date of birth against the date displayed
If the diner is not present, tap I need to contact the diner and let them know that due to the alcohol, they’ll need to be present to pick up the order.
Here’s an example of a text to send to the diner:
If the diner is 21+, complete the order and tap Delivered.
If the diner is under 21, tap No, they are not old enough. Leave the other items with the diner and return the alcohol to the restaurant.
Complete the Delivery
Once you will be able to confirm that the order has been picked up by the diner, tap Delivered.
To print the Fleet Trucking Permit for New York State download the below PDF:
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