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XL & Catering Orders

XL Orders

  • What is an XL Order?
  • How do I complete an XL Delivery?
  • What are some tips, tricks, and best practices when delivering an XL order?

Catering Orders in the Grubhub for Drivers App

  • What does a Catering order look like in the Grubhub for Drivers App?
  • How do Catering offers work?
  • Where can I see future offers in the app?
  • Why am I unable to tap “Got Order?”
  • Where can I see my pay?

Receiving Catering Offers While Working A Scheduled Block

  • Do I need to be working a scheduled block in order to receive catering offers?
  • Will I get Catering offers if I’m working a scheduled block?
  • I’ve received an individual order during my scheduled block for a catering order. What do I do?

Catering: Future Offers

  • What is the difference between a current catering offer and a future catering offer?
  • If I reject a future offer, will it impact my acceptance rate?
  • How much time do I have to accept or decline a future offer?
  • What do I do if I can no longer deliver a scheduled, future order that I accepted?

General Catering Questions

  • When will orders stop coming on the Grubhub for Work (GFW) platform?
  • Will catering and non-catering orders overlap?
  • What do I do if I need assistance during an order?
  • How do I contact dispatch about an order?
  • What is the difference for a Driver between Grubhub for Work and a Catering order?
  • How do I know if I’m eligible to deliver a Catering order?
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