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  2. Catering & Large Orders

Catering & Large Orders

Large Orders

  • What is a Large Order?
  • How do I complete a Large Order Delivery?
  • What are best practices for delivering multiple individual meals?

Catering Orders in the Grubhub for Drivers App

  • What does a Catering order look like in the Grubhub for Drivers App?
  • How do Catering offers work?
  • Where can I see future offers in the app?
  • Why am I unable to tap “Got Order?”
  • Where can I see my pay?

Receiving Catering Offers While Working A Scheduled Block

  • Do I need to be working a scheduled block in order to receive catering offers?
  • Will I get Catering offers if I’m working a scheduled block?
  • I’ve received an individual order during my scheduled block for a catering order. What do I do?

Catering: Future Offers

  • What is the difference between a current catering offer and a future catering offer?
  • If I reject a future offer, will it impact my acceptance rate?
  • How much time do I have to accept or decline a future offer?
  • What do I do if I can no longer deliver a scheduled, future order that I accepted?

General Catering Questions

  • Will catering and non-catering orders overlap?
  • What do I do if I need assistance during an order?
  • How do I contact dispatch about an order?
  • How do I know if I’m eligible to deliver a Catering order?
  • Should I arrive early to the Diner to set up?
  • How is the pay calculated for catering offers?
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