What is the Grubhub Driver Card?

Some Grubhub orders require that the driver pays for the order at the merchant. The Grubhub Driver Card is sent to Drivers by Grubhub so that these orders can be paid for by Grubhub. The card can be used in two forms:

• Digital Driver Card - used as Debit with a static PIN “0000” at the merchant.
• Physical Driver Card - used as Credit at the merchant.

Digital Driver Card: The digital card can be activated right away in the Account section of the Grubhub for Drivers app and is added to the Apple or Google wallet on your phone. Once your Digital Driver Card is live, make sure to keep your physical card with you during deliveries as a backup payment option. If you don’t have a physical card, order a new one in the Account section.

You can manage your Digital Driver Card by tapping Account at the bottom of the app. Then tap:

• Driver Card
• Digital Driver Card
• From here you can add your Digital Driver Card to the Apple or Google wallet on your phone

Physical Driver Card: The physical card will arrive in the mail and is activated in the Account section of the Grubhub for Drivers app. You can begin delivering without your physical Driver Card until it arrives in your Grubhub Starter Kit. We will ship your Grubhub Starter Kit once you complete your first Grubhub Delivery. Be sure to activate your Physical Card right away once you receive it.

You can manage your Physical Driver Card by tapping Account at the bottom of the app. Then tap: 

• Driver Card
• Physical Driver Card
• From here you can:
  • Order a new Physical Driver Car
  • Activate a new Physical Driver Card
  • View shipping status of an ordered Physical Driver Card

Please note: The Physical Card and the Digital Card are different cards with different identification numbers. The Physical Card cannot be added to the Apple or Google wallet on your phone. Grubhub is making the checkout process easier by providing different options for your preference. 

You should never pay for any Grubhub order that you have accepted for delivery with any form of payment other than the Grubhub Driver Card.

An NFC-enabled device is required to use the “digital Driver Card”. The Grubhub Prepaid Mastercard “Driver Card" is issued by Sutton Bank, Member FDIC, pursuant to a license issued from Mastercard International Incorporated. An NFC-enabled device is required to use the “digital Driver Card”. The “Driver Card” can only be used at participating restaurants, for the specific order assigned to the driver, wherever Mastercard is accepted. The “Driver Card” is otherwise unfunded and cannot be used for any other purchases. You must have an active, unpaid order assigned to use the “Driver Card”. Transactions are authorized for approved Merchant Category Codes (MCCs). For Shop + Pay orders, the “Driver Card” must be swiped at a merchant with the appropriate MCC (e.g., convenience, grocery, pet, or office supply store). Restaurant MCCs will not be accepted for Shop + Pay orders. Purchases at merchants with unapproved MCCs (e.g., electronics stores) will be declined, regardless of the order type.

An NFC-enabled device is required to use the “digital Driver Card”. The Grubhub Prepaid Mastercard
“Driver Card" is issued by Sutton Bank, Member FDIC, pursuant to a license issued from Mastercard
International Incorporated. The “Driver Card” can only be used at participating restaurants, for the
specific order assigned to the driver, wherever Mastercard is accepted. The “Driver Card” is otherwise
unfunded and cannot be used for any other purchases. You must have an active, unpaid order assigned
to use the “Driver Card”. Transactions are authorized for approved Merchant Category Codes (MCCs).
For Shop + Pay orders, the “Driver Card” must be swiped at a merchant with the appropriate MCC (e.g.,
convenience, grocery, pet, or office supply store). Restaurant MCCs will not be accepted for Shop + Pay
orders. Purchases at merchants with unapproved MCCs (e.g., electronics stores) will be declined,
regardless of the order type.