What should I do if I can’t get to the restaurant or diner due to road closures?

We know that things are very fluid right now. If you are unable to get to the restaurant or diner due to road congestion or closures, reach out to Grubhub through the Grubhub for Drivers app and let our team know.

1. Tap There’s a problem at the bottom of the screen
2. Select Something Else
3. Follow the onscreen instructions, include a picture and notes about the closure.

Restaurant is closed

If upon arriving at the restaurant you find that it’s closed, you can submit this information directly through the Grubhub for Drivers app below. This will cancel the order allowing you to seamlessly move on to the next order. 

1. Tap There’s a problem at the bottom of the screen
2. Select Restaurant is closed
3. Follow the onscreen instructions, include a picture and notes about the closure.

We welcome feedback and open communication.  If you have local information to share please contact our support team by selecting Account > Help in the navigation toolbar, then select Current deliveries.