I’m trying to upload a picture of a document and I’m getting an error. What should I do?

Please make sure that any images you are uploading are under 100MB.  You can often adjust the file size when uploading the photo.

If you are unable to decrease the size of the file or are still having issues, you can submit the photos using this form.

• Use the same email address you used when you applied  
• Select I’m an Applicant > I need to upload a document
• In the details section, make sure to let us know you were having trouble uploading your pictures