Should I stay home or continue delivering as normal?

At this time, you can continue delivering if you have not received a notification for your market.

Per the CDC’s recommendation to help prevent the spread of infectious disease, you should stay home if you are feeling sick. If at any point in time you: (i) test positive for COVID-19, or (ii) are contacted by health authorities directly regarding potential exposure, please disengage with deliveries immediately. 

How do I know if I have Coronavirus? What are the symptoms?

The best resource for Coronavirus (COVID-19) information including symptoms, how to protect yourself, and treatment is the Center for Disease Control website.

How can I stay healthy and safe at this time?

We’ve outlined some best practices for completing healthy and safe deliveries here. These guidelines should always be followed.  

The best resource for Coronavirus (COVID-19) information including symptoms, how to protect yourself, and treatment is the Center for Disease Control website. 

What do I do if I feel sick?

If you feel sick or are notified by a public health authority or licensed medical provider to self-isolate due to a risk of spreading COVID-19 while you’re on a current delivery or block, pull over to the side of the road and contact our Care team immediately. They will assist you.

What will happen to my block if I isolate myself for 14 days?

Per the CDC’s recommendation to help prevent the spread of infectious disease, you should stay home if you are feeling sick. You can read more about the CDC’s specific recommendations here. 

Grubhub will delete your blocks without impacting your program level and deactivate you from our system for 14 days. To do this, please contact your Driver Specialist. After 14 days, please reach back out to Grubhub to let us know if you would like to be reactivated.

If at any point in time you: (i) test positive for COVID-19, or (ii) are contacted by health authorities directly regarding potential exposure, please disengage with deliveries immediately and contact your Driver Specialist or our Care team if you’re on a delivery or block.

Should you be diagnosed with COVID-19, placed in an individual quarantine by a public health authority or licensed medical provider, or if your Grubhub for Drivers account is restricted as a result of information provided to us by a public health authority, you may be eligible for support.

To be eligible, delivery partners must have completed at least one delivery in the last thirty days from request date. If you meet these requirements, you can submit a request through our driver support pay page.