In an effort to help you keep your personal information safe, please be aware of a common cyber attack - phishing.
Phishing is an attempt by bad actors (scammers) to acquire your personal information by pretending to represent a website or online company you trust. Remember, Grubhub will never reach out to you and ask for bank account information, login credentials, or a password reset code. This includes any requests for resetting password codes you may receive. Assistance from Grubhub comes at your request. If you receive a request for this information, or an email instructing you that there's been a change to your account which you did not make or authorize, it may be a result of a phishing attempt.
What to do if this happens:
- Immediately update your password for your Grubhub for Driver's app.
- Check your personal account information to make sure it's accurate, including phone number, address, and bank account information.
- For security purposes, Instant Cash Out will not be available for 72 hours after your bank account information has been verified. Your account is verified when you initially set up your direct deposit as well as whenever your bank account is updated.
If you have any follow up questions, please email your Driver Specialist.