How do I update my bank information for direct deposit? – Grubhub for Drivers

You can update your bank account information and direct deposit details in the Grubhub for Drivers app under menu > account > personal information > bank information.

A few things to note:

In order to update your banking information you will be asked to re-enter your password.
When you start typing over your old information, you’ll be given the option to save the changes
You will need to click Confirm in order to save the changes. Use the arrow in the upper left hand corner to back out without saving the changes
Changes will take effect immediately however any changes made after 10pm (local time) on Mondays will not affect direct deposits until the next pay week
For security purposes, Instant Cash Out will not be available for 72 hours after your bank account information has been verified or updated
- If an update was not made by you, or you believe that an unauthorized person has accessed your account, immediately reset your password and update your banking information in the Grubhub for Drivers app.
- Remember: Grubhub will never call or text a driver and ask you for your password, provide you with a new password without your request, or ask you to reset your password.
You should receive an in-app notification and an email when your bank account change is successful
This feature only changes existing bank information - new drivers will sign up for direct deposit by inputting their information through the onboarding process

For your security, your encrypted banking information is verified with a national database. If you receive an error saying that your account is not recognized, it could be for one of a few reasons:

The information was entered incorrectly
You’re attempting to use a small bank or credit union whose information is not in the database
You’re attempting to use a pre-paid card or other alternative banking method.

If you are unable to update your direct deposit information in the app, you can also do so by filling out this form here https://driver-support.grubhub.com/hc/en-us/requests/new?ticket_form_id=360001426972: