How you receive your delivery equipment is dependent on if there's a local Grubhub office in your market.
You'll be alerted soon after completing onboarding whether or not your market has a local office.
- If you are in a market with a local office, you will sign up for a time to pick up your equipment at the end of onboarding
- You will also receive an email from your Driver Specialist with available times and instructions on how to pick up your equipment
No Local Office
- If you are in a market that does not hold equipment pickups at the local office, you will receive your delivery bags 3-5 business days after completing your onboarding
- We will send you an email with the tracking number once it becomes available
Please note: to meet the standards and expectations of both restaurants and diners, you must use insulated delivery bags when making deliveries with Grubhub.