How do I reject an order? Grubhub for Drivers Updated April 03, 2019 20:17 Follow If you do not want to deliver an order, simply hit the “Reject” button on the offer screen. If you already accepted an order and can no longer deliver it, reassign the order through the app using the “There’s a problem” button. Related articles If an order expires, will it count as a reject? I’m going to be late for an order. What can I do? I’ve accepted an order that is already late. What can I do? I need to reassign an order I’ve accepted. What can I do? Where should I park when I arrive at the restaurant? Comments 0 comments Article is closed for comments.