Starting 1/8/24, your offer commitment rate (OCR) will no longer be calculated. This means your on-time to merchant rate (OTM) and schedule commitment rate (SCR) stats will determine your program level, which gets updated every Monday morning based on your activity over the last 14 days. If you’re a new delivery partner, you’ll receive a level after you complete 20 deliveries.
Your stats are updated in real time, which means you’ll get an accurate breakdown of your stats in the Account section of the Grubhub for Drivers app.
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